Last updated January 06, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item and proof of purchase, and mail your return to the following address:
973 ARTISANAT CREATIVE ENTEREPRENEURS
Building 2038, Road / Street 4156, Block 341,
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
A request to cancel your order before or after shipping can be requested by contacting our customer service on firstname.lastname@example.org. If you have made a payment and wish to cancel your order a refund will be processed and may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email your amount has been processed and completed.
The following items cannot be returned or exchanged:
● Items Used
● Items without original tags
● Items without original packaging
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at: